Beauty Brands Trust Magnet

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We've Got You Covered

Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers.


Revenue Impact

Up to

1 %
Conversion Rate
1 %
or more increase in Avg. Order Value
1 %
Customer Satisfaction
E-Commerce Conversational Cloud

for Your Brand

Magnet Beauty empowers your brand to:

Engage online visitors

Elevate customer experience

Build brand loyalty

Drive more revenue

Live Personalized Shopping Experience

for Your Clients

Magnet Beauty enables visitors to:

Connect with a beauty expert instantly

Experience a personalized shopping experience

Get instant answers to all their questions about beauty products

Experience a welcoming environment

Top Features

Live Expert Selection

Live Expert Selection

Live experts to engage your customers and promote brand loyalty.

Live Expert Selection

Live 1:1 Video Chat

Live video consultation with a beauty professional from your brand website.

Product Recommendation

Product Recommendation

View recommendations directly in chat application and instantly add to cart.

Discover all features of Magnet


"Compared to the chat provider we were using, Magnet Beauty offered an innovative and highly personalized consumer experience. They were able to service our live chat with qualified beauty professionals at a much lower cost than in-house staffing. Not only did we immediately see ROI on this investment, we also saw a significant increase in our revenue conversions. We were so satisfied with the quality of their Beautypros, we trusted Magnet to take over all of the operations for our entire portfolio of brands."

Jeff Petrosillo

Chief Digital Officer, Pierre Fabre Group

"The Magnet team has been an amazing partner! What really set them apart is their ability to create a completely customized program to meet our scale and specific objectives as well as their agility to implement adjustments, driven by our learnings, in real time. The Training program and Magnet Beauty Pro's have exceeded our expectations. Working together with Brad, Krystal and their team we have been able to create something truly innovative and unique for our brands. Without question we chose the right partner."

Julien Bouzitat

Chief Marketing & Digital Officer, Amore Pacific Group

"It has been an easy and seamless experience working with the Magnet Beauty Pros and management.  They have easily adapted to our brands.  They are always eager to learn and accept trainings and feedback with open arms.  All of my interactions with the Beauty Pros have been professional and pleasant.  We are very happy to have partnered with Magnet."

Brooke Blakeley

Education Manager, Western U.S., Klorane

"Working with Magnet and their Beauty Pros has increased our online sales as well as the user experience on our websites.  Their professional and varied backgrounds have been perfect for supporting our retail brands as well as our more specialized brands, and their enthusiasm for learning about our products makes training Beauty Pros easy."

Shirley Tokuda

Education Manager, Retail and Salon, Rene Furterer

"Having Magnet Beauty Pros support our brands has allowed our team to focus on other initiatives in a bigger way. Magnet has been open to our training plan to set up the Beauty Pros for success, and the end result has been a mutually beneficial relationship."

Sharon Boes

Executive Training Director, Avene

"The team at Magnet was amazing to work with. They provided great guidance in setup and troubleshooting while offering timely and efficient customer service."



"We have been working with Magnet Beauty for our Luxury Skincare Line. They are very professional and very in tune on what the customer needs. They help to close sales and are very collaborative. The live chat has helped to elevate the consumer experience and provides a high touch service."

Tara Cohen

CEO/Founder @ Neolastin