About Magnet

Magnet Beauty is transforming the digital customer experience through our Conversational Cloud Platform for e-Commerce. When you walk into a retail store, you expect someone to be available when you need help. Why should it be any different online? 


Through Magnet Beauty’s crowdsourced economy of the scale model, we have made live chat possible for every beauty brand’s website. Give your customers the information they want, when they want it. Certified BeautyPros, managed, monitored, staffed and trained by Magnet Beauty, provide live sales chat for your brand. Schedule a demo and get started with Magnet today!

Our Vision

  • Create meaningful customer engagements
  • Elevate brand experience
  • Drive digital sales revenue growth


Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our conversational cloud platform.

Magnet Beauty


Tom Ku

Co-founder, CEO

Brad Reiter

Co-founder, COO

Hanju Kim

Co-founder, VP Engineering

Friendly and Knowledgeable
Product Specialists

Meet Our BeautyPros

Our BeautyPros are licensed cosmetologists, licensed estheticians and certified makeup artists passionate about beauty, makeup, skincare, and haircare.

"I enjoy helping people navigate the many beauty brands so they can find products suitable for their needs. I love talking about all things related to beauty, makeup, and skincare. Let my experience in the industry help you find exactly what you're looking for. Helping people feel their most confident is my ultimate goal!"


Certified Cosmetologist

"I have a passion to cater to customers skin care and beauty goals. Helping educate others and maintain healthy skin / beauty care is what I live for. There’s no better rush than helping customers achieve their own individual goals. Love your reflection!"


Licensed Esthetician

"I am extremely passionate about beauty, I am always staying up to date on the latest trends happening in the industry. I feel great joy to share my knowledge to help others feel confident inside and out!"


Professional Makeup Artist

"Since a young age I've loved people and beauty, and over the course of my life I've made it a mission of passion to bring the beauty out in all people. Everyone is UNIQUE and BEAUTIFUL, and we can all benefit from a little help from others!"


Certified Cosmetologist

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